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Mphasis Walkin Drive 2026: Mphasis is inviting graduates with 0 to 1 years of experience to apply for the role of Voice Customer Care Executive, offering a full-time, permanent position based in Mangaluru. This opportunity lies within the Customer Success, Service & Operations department under the IT-Services & Consulting industry, ideal for those starting their careers. Walk-in interviews are scheduled from 16th June – 19th June 2026, allowing applicants enough time to attend.
Mphasis Walkin Drive 2026 – Overview
| Company Name | Mphasis |
| Job Role | Voice Customer Care Executive |
| Qualifications | Any Graduate |
| Experience | 0 to 1 years |
| Location | Mangaluru |
| Walkin Date | 16th June – 19th June 2026 |
| Industry Type | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Customer Success |
| Category | Walkin |
Mphasis Walkin Drive for Freshers – Responsibilities
- Respond to customer queries via inbound/outbound calls and emails within defined SLAs
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended working hours and weekly offs.
- Candidate should clear the V&A and online typing tests
Mphasis Walkin Interview – Qualifications and Skills
- Operating the computer- Intermediate
- MS Office – Intermediate
- Avaya/Phone Operating skills Beginner
- Fluent in Spoken and written English with effective Business Communication
- Communication in neutral accent over phone
- Active listening and probing skills
- Basic knowledge of Insurance
- Graduate freshers with excellent communication skills
- Analytical skills
Shift time: Must be comfortable with Complete night shifts . 5 days a week and 2 days off . Two ways cabs available within 25 km
Mphasis Walkin Drive 2026 Details
- Walkin Date: 16th June – 19th June 2026
- Walkin Time: 10.00 AM – 5.30 PM
Mphasis Walkin Drive Address
Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangaluru, Karnataka
For more updates about the Mphasis Walkin Interview, visit this page and follow our Freshersnow.com website.